CMC Marine, huge success for its first service convention
Friday, January 26, 2018 2:57 PM
The new Cascina headquarter – where the Company recently relocated – hosted the first ‘CMC Marine Service Convention’. Held from January 22nd to January 24th the convention gathered together all the Company’ Service Points, coming from all over the world.
The program offered Q&A moments, technical and sales training, as well as team building activities.
The first CMC Marine Service Convention was an important opportunity for comparison and growth for all the Company's Service Centers, which spent three days at the Cascina headquarters. Arriving from different parts of the world (Croatia, Turkey, France, Greece, Malta, Spain, United Arab Emirates and Hong Kong), CMC Marine partners attended meetings, technical training and sales meetings.
It was an important moment of comparison, in which the representatives of the Assistance Centers were able to request an in-depth analysis on specific subjects related to new products, align sales strategies, present potential problems to CMC Marine’s technicians and managers, while at the same time compare their experiences with those of their foreign colleagues, discussing strengths and winning strategies.
The first day was dedicated to the Company's products and to the after-sales service. The trainings moved then to refit, maintenance services and spare parts. The following days the participants were involved in technical trainings on all the CMC Marine products (Stabilis Electra, Dualis and Directa), analysing into detail the installations, troubleshooting and finally the first starts.
Extremely satisfied Alessandro Gallifuoco, CMC Marine Sales and Aftersales Manager, who commented: «Providing outstanding client service to our clients is a top priority for CMC Marine and with our systems installed on over 600 superyachts distributed around the world, it is paramount that our Service Center can assist every one of them with the same exceptional level of service. We are extremely satisfied with the level of participation and professionalism that our partners have demonstrated and look forward to a long-term and successful collaboration with all of them. This was the first event in our 2018 agenda and we look forward to hosting more of these as we move forward.»